Professional Services
Datanet Solutions is committed to providing the best possible solutions for our
customers. Part of creating the best is to work with you to determine your needs
and what products best meet those needs, with your budget in mind. To this end,
we offer comprehensive system design and consulting services that encompass your
entire Electronic Document Management System (EDMS) needs.
We can assist in all aspects of creating a turnkey document management solution.
This includes performing needs analysis, creating hardware and software requirements,
designing best practices for document conversion and storage, creating schedules
and requirements for back file conversion, and designing and arranging for off-site
services as needed.
When you decide to work with Datanet Solutions, you have chosen a partner, with
a proven track record who will work with you to accurately define your needs, help
you select the right products and services, and most importantly, implement, train
and support you once the project is in place.
10 Point Inspection
Datanet Solutions' 10 Point Inspection brings organization back to your Laserfiche® installation with professional recommendations for:
- Folder Structure Organization - Eliminate Cluttered Folders
- Increased Security
- Inconsistent Document Names
- Incorrect Template Entries
- Unnecessary Storage of Outdated Files
- Control of Large Unmanageable Volumes
- Excess Number of Templates
- Insufficient Disk Space
- Poor or Non-Existent Back-Up Plans
- And much, much more!
Identifying system weaknesses and shortcomings will improve your process, taking pressure off your operations budget!
Every 10 Point Inspection consultation culminates with the delivery of a detailed recommendations report on your environment with Best Practices comments on system design, system utilization and overall functionality.
Business Process Analysis
Datanet prides itself on creating tailored solutions that accomplish exactly what you've set out to do. Part of tailoring those solutions is identifying ways to streamline your business processes and improve overall efficiency. Our experts use tools and best practices developed from years of experience as Document Management Solution Providers to achieve this end.
Cost Analysis
Datanet will help you determine which departments in your company can cut costs related to the purchase, storage, and management of paper, by creating a paper-free solution tailored to your needs. Performing a cost benefit analysis and determining your ROI will accurately demonstrate why a Datanet Solution is appropriate for you.
Implementation Consulting
Our professional services group is available to manage your installation, or assist your IT staff. With experts in each kind of system and industry, Datanet Solutions' experts are able to avoid pitfalls, and see that your system goes live as quickly as possible with best practices in place from day one. Should your installation require some degree of integration or customization, our team will see that your specific atypical requirements fit within your systems schema.
Training
Proper training prior to the deployment of your document management system will ensure maximum satisfaction with your new solution. Each group will receive any instruction necessary to ensure comfort with the new imaging system. The amount of training necessary will depend on the group's level of familiarity with Windows applications. Our experience has shown us that most users can become proficient in a short time period, provided that the class size is limited to no more than 8 individuals, and that participants are free from interruption due to phone calls and other day-to-day business.
We have curriculums that cover end-user and system administrator responsibilities. Our courses cover:
- Configuring Users
- Security Setup
- Backup/Restore Strategies
- Update/Upgrade Procedures
- Troubleshooting
- Best Practices
- Repository Maintenance
- Industry Specific Day-to-Day Imaging Operations
- Long Term EDMS Planning
- Process Streamlining
- And More!
Integrations and Customizations
We find that our products perform best when embedded with existing infrastructure and applications that have proven to be vital to an organization. Your installation may require elements that are not present in the features of your software package, which is why our experts are available to perform integrations and customizations. Be it a simple link between our software and another peripheral, or perhaps a server application that we develop from the ground up, our team is ready, willing and able to interface with you to develop a solution, baring nothing that reaching that milestone may entail.
Every technology can benefit from the discovery of new applications, which is why our software development team is available for customization service. If you decide you that you want your installation to perform a new and viable operation, our software development team is at your disposal.
Datanet has the means to perform seamless integrations with the gamut of hardware and software that have a rightful place in your business specific workflow. Our in-house development team, professional services group, solutions architects and partners form a team that ensures that our solutions cover all of your bases.